our commitment to your safety
To our valued business partners,
We want to assure you that we are taking precautions to prevent the spread of the 2019 Coronavirus in our workplaces, as well as to respect your efforts to keep your employees healthy and productive. At our core, we are a company that is founded on the premise that people come first.
Sunstate is closely monitoring and following CDC and World Health Organization guidelines, along with federal, state, and local recommendations and ordinances. For the safety of both your team and ours, we have enacted a COVID-19 Emergency Response Plan with measures that provide for enhanced precautions and social distancing throughout all Sunstate locations.
During this global crisis, we are doing everything possible to mitigate any potential service disruptions. Sunstate is committed to remaining open in all the markets we serve to continue supporting your needs. We understand that officials in some markets have limited business activities to essential services only. As your rental service partner, we stand with you as an essential service provider to meet your equipment and support needs.
We look forward to being able to greet you once again with a hearty Sunstate handshake when this crisis has passed. Until then, we will partner with you closely to keep the construction industry and our economy moving forward, no matter the challenges we may face along the way.
President and CEO
Emergency Response Plan
In addition to the many internal precautions we are implementing throughout our locations, for the safety of both your team and ours, we are taking the following measures:
We have limited face-to-face customer sales calls, maintaining primary contact with our business partners via phone and electronic communications.
Our online customer dashboard and mobile app is also a great tool for making reservations and managing your equipment needs.
Every piece of equipment is pressure washed with soap and hot water after each rental. Our employees wear gloves when handling equipment to ensure a clean transfer.
We use no-touch greetings when we do meet with you.
Our employees are temperature screened at the beginning of each shift to ensure compliance with CDC guidelines.
Our employees wear face masks and rubber gloves when interacting with others.
We have postponed appreciation luncheons, open houses, events, and other social gatherings.
We’ve asked our team members and vendors to postpone bringing sharable food to our locations.
Our sales teams have stopped all nonessential travel but will gladly videoconference or jump on a call with you to keep operations moving as fluidly as possible.
All team members with the ability to work remotely are now doing so.
We are asking employees to stay home if they do not feel well, have been exposed to COVID-19, or have recently traveled to or from a CDC Level 3 Area.
We are providing enhanced COVID-19-related benefits to make it easier for our team members who need to stay home.
We have eliminated any nonessential employee interoffice or branch visits to help minimize exposure throughout our network.
We have restricted visitor access and have asked our suppliers and other business partners to transition to web-based meetings.
Our Operator Safety Training program is now limited to critical requests comprised only of small participant group sizes. Additional social distancing and sanitization measures are being taken.
We will continue to modify our approach, as needed, in response to future developments.