EFFECTIVE DATE: April 1, 2015
describe how we collect, use, and disclose information that we obtain about
visitors to our website www.sunstateequip.com (the “Site”), users of our mobile
Application and the services available through our Site (collectively, the
“Services”), and how we use and disclose that information.
By visiting the Site, using or downloading the Application,
or using any of our Services, you agree that your personal information will be
handled as described in this Policy. Your use of our Site or Services, and any
What Information Does Sunstate Collect About You and
Sunstate may collect information
about you directly from you and from third parties, as well as automatically
through your use of our Site or Services.
Information Sunstate Collects Directly From You. Certain areas and
features of our Site and Services require registration and creation of an account.
To register you must provide your name, email address, phone number, and a
password. Depending on the nature of your payment arrangements with Sunstate, you may wish or be required to submit a credit
application. Sunstate also may collect additional optional
information from you, however, you are not required to provide us with this
information. If you make a change to a rental commitment or initiate a new
commitment, we may request that you provide or confirm your payment
information. And of course if you create a profile on our Site to submit your
resume to the Sunstate Careers section, that
information will be protected in accordance with this policy, and will be used
only for the purposes of considering you for one or more openings with Sunstate.
Information Sunstate Collects Automatically. Sunstate
may automatically collect the following information about your use of our Site
or Services through cookies, web beacons, and other technologies: your domain
name; your browser type and operating system; web pages you view; links you
click; your IP address; the length of time you visit our Site and or use our
Services; and the referring URL, or the webpage that led you to our Site, and
the following: access time, browser type, domain name, IP address, page views
and referring URL. Sunstate
also may collect the following information about your use of the Application:
mobile device ID; location and language information; device name and model;
operating system type, name, and version; your activities within the
Application; and the length of time that you are logged into our
may combine this information with other information that we have collected
about you, including, where applicable, your user name, name, and other
personal information Please see the
section “Cookies and Other Tracking Mechanisms” below for more information.
Uses Your Information
Sunstate uses your information,
including your personal information, for the following purposes:
To provide our Services to you, to communicate
with you about your use of our Services, to respond to your inquiries, to
fulfill your orders, and for other customer service purposes.
To tailor the content and information that Sunstate may send or display to you, to offer location
customization, and personalized help and instructions, and to otherwise
personalize your experiences while using the Site or our Services.
We may use your information, such as your email
address, to send you news and newsletters, special offers, and promotions, or
to otherwise contact you about products or information we think may interest
you. Sunstate also may use the information that we
learn about you to assist us in advertising our Services on third party
To better understand how users access and use
our Site and Services, both on an aggregated and individualized basis, in order
to improve our Site and Services and respond to user desires and preferences,
and for other research and analytical purposes.
To administer our customer loyalty program.
To process your credit application.
To verify or authenticate you or your Company.
us with account collection efforts.
your qualifications for one or more positions with the company.
Shares Your Information
Sunstate may share your
information, including personal information, as follows:
Your user name and any information that you post to our Site, including,
without limitation, feedback, reviews, comments, and text may be available to,
and searchable by, all registered users of the Site and Services.
Sunstate may disclose the information we collect from
you to our affiliates or subsidiaries; however, if we do so, their use and
disclosure of your personally identifiable information will be subject to this
Providers. Sunstate may disclose the information
collected from you to third party service providers or agents who perform
functions on our behalf.
Transfers. If we are acquired by or merged with another entity, if
substantially all of our assets are transferred to another company, or as part
of a bankruptcy proceeding, we may transfer the information we have collected
from you to the other entity.
Response to Legal Process. Sunstate also may
disclose the information we collect from you in order to comply with the law, a
judicial proceeding, court order, or other legal process, such as in response
to a court order or a subpoena.
Protect Us and Others. Sunstate also may disclose
the information we collect from you where we believe it is necessary to
investigate, prevent, or take action regarding illegal activities, suspected
fraud, situations involving potential threats to the safety of any person,
which Sunstate is involved.
and De-Identified Information. Sunstate may share
aggregate or de-identified information about users with third parties for
marketing, advertising, research or similar purposes.
Sunstate and our third party
information about your use of our Site or Services. Sunstate
may combine this information with other personal information we collect from
you (and our third party service providers may do so on our behalf).
Currently, our systems do not recognize browser
“do-not-track” requests. You may, however, disable certain tracking as
discussed in this section (e.g., by disabling cookies); you also may opt-out of
targeted advertising by following the instructions in the Third Party Ad
Cookies. Cookies are
alphanumeric identifiers that we transfer to your computer’s hard drive through
your web browser for record-keeping purposes. Some cookies allow us to make it
easier for you to navigate our Site and Services, while others are used to
enable a faster log-in process or to allow us to track your activities at our
Site and Service. There are two types of cookies: session and persistent
Cookies. Session cookies exist only during an online session. They
disappear from your computer when you close your browser or turn off your
computer. Sunstate uses session cookies to allow our
systems to uniquely identify you during a session or while you are logged into
the Site. This allows us to process your online transactions and requests and
verify your identity, after you have logged in, as you move through our Site.
Cookies. Persistent cookies remain on your computer after you have closed
your browser or turned off your computer. Sunstate
uses persistent cookies to track aggregate and statistical information about
Most web browsers automatically accept cookies, but if you prefer, you can edit
your browser options to block them in the future. The Help portion of the
toolbar on most browsers will tell you how to prevent your computer from
accepting new cookies, how to have the browser notify you when you receive a
new cookie, or how to disable cookies altogether. Visitors to our Site who
disable cookies will be able to browse certain areas of the Site, but some
features may not function.
Clear GIFs, pixel
tags and other technologies. Clear GIFs are tiny graphics with a unique
identifier, similar in function to cookies. In contrast to cookies, which are
stored on your computer’s hard drive, clear GIFs are embedded invisibly on web
pages. Sunstate may use clear GIFs (a.k.a. web
beacons, web bugs or pixel tags), in connection with our Site to, among other
things, track the activities of Site visitors, help us manage content, and
compile statistics about Site usage. Sunstate and our
third party service providers also use clear GIFs in HTML e-mails to our
customers, to help us track e-mail response rates, identify when our e-mails
are viewed, and track whether our e-mails are forwarded.
Analytics. Sunstate may use automated devices and
applications, such as Google Analytics, to evaluate usage of our Site and, to
the extent permitted, our Application. Sunstate also
may use other analytic means to evaluate our Services. Sunstate
uses these tools to help us improve our Services, performance and user
perform their services. Sunstate does not share your
personal information with these third parties.
User Generated Content
In the event that we invite you to post content on our Site,
including your comments, pictures, and any other information that you would
like to be available on our Site, all of the information that you post may be
available to all registered users on our Site. If you post your own content on
our Site or Services, your posting may become public and Sunstate
cannot prevent such information from being used in a manner that may violate
this Policy, the law, or your personal privacy.
Our Site and Services may contain links to third-party
websites. Any access to and use of such linked websites is not governed by this
Policy, but instead is governed by the privacy policies of those third party
websites. Sunstate is not responsible for the
information practices of such third party websites.
Security of Your Personal
Sunstate has implemented commercially
reasonable precautions to protect the information we collect from loss, misuse,
and unauthorized access, disclosure, alteration, and destruction. Please be
aware that despite our efforts, no data security measures can guarantee 100%
You should take steps to protect against unauthorized access
to your password, phone, and computer by, among other things, signing off after
using a shared computer, choosing a robust password that nobody else knows or
can easily guess, and keeping your log-in and password private. Sunstate is not responsible for any lost, stolen, or
compromised passwords or for any activity on your account via unauthorized
Your Personal Information
You may modify personal information that you have submitted
by logging into your account and updating your account dashboard and profile
information. Please note that copies of information that you have updated,
modified or deleted may remain viewable in cached and archived pages of the
Site or Application for a period of time.
What Choices Do You Have Regarding
Use of Your Personal Information?
Sunstate may send periodic
promotional or informational emails to you. You may opt-out of such
communications by following the opt-out instructions contained in the e-mail.
Please note that it may take up to 10 business days for us to process opt-out
requests. If you opt-out of receiving emails about recommendations or other
information we think may interest you, we may still send you e-mails about your
account or any Services you have requested or received from us.
Children Under 13
Our Services are not designed for children under 13. If we
discover that a child under 13 has provided us with personal information, we
will delete such information from our systems.
If you have questions about the privacy aspects of our
Services or would like to make a complaint, please contact us at
Changes to this Policy
This Policy is current as of the Effective Date set forth
above. Sunstate may change this Policy from time to
time, so please be sure to check back periodically. Sunstate
will post any changes to this Policy on our Site. If we make any changes to
this Policy that materially affect our practices with regard to the personal
information we have previously collected from you, we will endeavor to provide
you with notice in advance of such change by highlighting the change on our
Site, or by contacting you through the email address in your profile.
If you do not wish to sign in or apply for an account at this time, you may proceed to request a quote.
Thank you for using Sunstate for your equipment rental needs. To help you manage your rental activities, we provide notifications when our drivers are both en route and finished with your delivery, pickup, exchange or service call. When your account is first setup, your notifications are defaulted to “On”. If you prefer not to receive notifications, please feel free to configure your settings in the way that works best for you.
Note : We have 3 options for each notification type.